Server exception. (Antivirus blocking? Message was Unable to connect to the remote server)

[Assyaioon]

Help me, I can't log in my accounts because that error
Server exception. (Antivirus blocking? Message was Unable to connect to the remote server) Waiting 30 seconds and try again..
I don't have any antiviruses

[F0restbear]

Hey there,

on which server do you play? Can you check if you can log in via browser?

I don't have any antiviruses

Uhh, you might want to get an antivirus program as soon as possible. The internet is full of malware, viruses, ... and I don't think you want to give anyone access to your PC, especially if you've got some sensitive data on it.

[Assyaioon]

I'm playing on polish 37 server and I logged in my account via browser. The bot is still not working

[F0restbear]

I just asked Robin again and it seems like there is indeed a problem with your antivrus program. Are you 100% certain that you don't have any antivirus programs on your PC?

[Assyaioon]

Yes I'm sure. I have windows 10

[F0restbear]

I just talked to Robin again and it seems like Win10 comes with a pre-installed antivirus program called "Windows Defender". It's unlikely that this is the cause, but can you try to add your bot to the exception list of Windows Defender and see if it's working?

[Assyaioon]

Bot can't still log in my accounts, because of this error

[F0restbear]

Did you add the bot to your exception list?

[Assyaioon]

Yes, I did

[F0restbear]

Hm, we are not really sure what is causing this. This problem also occured in the past and even though we found a solution, it's not one we'd like to recommend.

Robin said that you can try to turn the Windows Defender AND the real time protection off to see if it's working.

Important: Please keep in mind that by turning your protection off, you will "invite" all kinds of bad stuff (viruses, malware, ...) to your PC.